CLIENT MEETING + PROJECT BRIEF

Radka, who is our main contact with NetSuite, had an online meeting where she proposed her point of view and the goals to achieve for this project. The conversation lasted for almost an hour with the following insights.

How do we feel about the presentation and first meeting?

The client has provided a really clear brief and expectations. However, Radka’s requirement is not too challenging for us because it was very specific and simple. Perhaps with more research we can provide more solutions beyond client’s expectations.

Let’s have Plan A and Plan B

From her brief, we might be able to complete in 6 weeks. Thereafter, we can provide added value to the project.

She already created 2 main goals for the project

  1. Hiring Process
  2. Personas

We feel motivated and positive. We need to focus more on improving persona’s experience.

Persona will definitely help to visual the job market.

Create personas for both candidates and hiring managers.

Setting a realistic timeline and budget

Understanding

How did we understand the project brief?

 Persona

  • Detailed personas
  • For each 5 job titles, make 2 personas – Senior & Junior
  • Secondly, creating 10 personas

Hiring Process

  • Design the process of targeting the best candidates
  • Ask candidates how they like to be interview
  • Improve hiring process
  • Map what Hiring Managers wants from specific profiles/personas
  • Design a hiring process/candidates journey to boost candidate experiences with NetSuite
  • Make the hiring process more fun, setting a new benchmark in the HR industry
  • Standardised interview questions for Hiring Managers in each level
  • How to have quality candidate and improve hit rate?
  • Improving the hiring process from the start to the end

Channels

  • We suggested to include brand awareness
  • Map the sources where these profiles come from
  • How to apply in Barcelona first, then possibly Czech Republic
  • Create brand awareness for NetSuite in Barcelona
  • Sourcing for channels to find these suitable candidates

How each of us understood the project?

Mile:

  1. Design the process of targeting the best candidates
  2. Detailed personas
  3. Ask candidates how they like to be interview
  4. Improve hiring process
  5. We suggested to include brand awareness
  6. For each 5 job titles, make 2 personas – Senior & Junior

Ondrej:

  1. Map what Hiring Managers wants from specific profiles/personas
  2. Map the sources where these profiles come from
  3. Design a hiring process/candidates journey to boost candidate experiences with NetSuite

Amorn:

  1. Make the hiring process more fun, setting a new benchmark in the HR industry
  2. Standardised interview questions for Hiring Managers in each level
  3. How to apply in Barcelona first, then possibly Czech Republic
  4. How to have quality candidate and improve hit rate

Jean Nie:

  1. First is improving the hiring process from the start to the end
  2. Secondly, creating 10 personas
  3. Create brand awareness for NetSuite in Barcelona
  4. Sourcing for channels to find these suitable candidates 

Summary

How would you  summarise the project challenge?

  • Create 10 detailed personas
  • Each 5 job titles, make 2 personas – Senior & Junior
  • Searching for similar personas by interviewing current NetSuite employees and job market in Barcelona
  • Interview NetSuite employees, one from each job title, and prepare questions for the remaining or those who can’t make it for the interview
  • Preparing questions for the interviews
  • Creating candidate journey
  • Cultural fit into the organisation

 

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